Buying a bike is more than getting a good deal financially. You form a bond and an important relationship with the shop that sells you your bike. The excellent social, business, and technical skills that I have experienced with Mike and his staff at the BikeLine of Exton is what I look for, hope for, and expect from "my bike shop".
My main bike shop for over 20 years. Always great, fast and knowledgable service. John doesn't try to sell the most expensive bike or part but the best product for your needs. I wouldn't think of going anywhere else.
Talk to Mike, he's awesome. Everyone was knowledgeable, professional, and helped me pick out a great bike. Comfortable environment in the store, friendly service, and I recommend them to anyone.
The knowledge, energy, and passion that the staff has for all types of cycling is contagious. They are there to help the novice to the expert and everywhere in between. Love these guys!
If you believe in these attitudes, the BikeLine of Exton, PA is an under-new-management bike shop you have to visit and you must get to know Mike and Tom and the rest of the staff.
I am a 64-year-old cyclist. Mike and his staff listened carefully to my needs as a mature cyclist. They were always able to understand my particular riding style and geared me towards a successful road bike upgrade through Trek's "crash replacement" policy. BTW, I did not have a "crash"; it was just a small defect that developed in my Madone's frame.
For over 20 years I have purchased bikes for our family and myself from BikeLine of Exton. I have just completed purchasing our family's 16th bike and my 8th bike from this location. This is my first experience with the new management team in Exton and I cannot say enough about Mike's professional demeanor, his enthusiasm, his expertise, his business skills, his knowledge of the products, and most importantly Mike and his team's willingness to listen to and surpass my needs and expectations.
Bikes are good! Cycling is fun!
If you are shopping for a bike, need service on your bike, or just want to meet people who live and enjoy the goodness and fun of cycling, get to BikeLine of Exton. You will be very happy to meet and get to know Mike and his staff.
I currently own three Trek bikes, all of which have been serviced at the BikeLine of Exton by Mike and his staff. I can offer nothing but high praise for this shop's positive upbeat attitude and interaction with me as a cyclist and the careful attention they give to my bikes to keep safely rolling along on the roads and paved trails of our great cycling area. In addition to my fine road bike I own two Trek 7.5Fx "flat bar road bikes" for riding the expanding paved trails in our area, keeping one if these Fx bikes "down the shore" in South Jersey at our vacation condo.
I blew a valve out right as I was getting ready to go for a ride on the Chester Valley Trail. Took my bike over to Bike Line, Exton to see if they could do the quick repair. Tom was friendly, knowledgeable, and replaced the tube without charging me for labor. He also gave my bike a mini tune up! No wait time and I was back on the trail with plenty of light left for a decent ride. I will definitely return to this bike shop when it's time to make some purchases.
My five-year-old Trek Madone road bike developed a small defect in its carbon frame. Mike and his team totally handled the issue by sending the frame back to Trek, making all the correct contacts which resulted in the frame being repaired in a timely manner. However, with Trek's lifetime frame guarantee, Mike went beyond my issue and encouraged Trek to offer me their "crash replacement" policy. By doing this I was able to purchase a new road bike at an attractive price.
Bike Line is a US Bicycle Store based in Exton, Pennsylvania. Bike Line is located at 292 Lincoln Hwy, Exton, PA 19341, USA.
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